Should your boat rental reservation need to be canceled, please contact us at least 48 hours prior to your rental. Cancellations made prior to 48 hours will receive a full refund minus a $5 processing fee. Cancellations made with less than 48 hours notice and “no-shows” will be charged the rental rate plus sales tax. Unfortunately, we are not able to refund guests for every illness or injury, family emergency, death in the family, child’s baseball game, work crisis, sunburn, hangover, and “unexpected circumstance” that may occur. To protect against these situations, travel insurance is highly recommended. The cancellation policy will be waived if the rental is cancelled by management due to inclement weather at the time of departure (see weather policy below, and please note weather cancellations cannot be made prior to the date of the rental).