Should your boat rental reservation need to be canceled, please contact us at least 48 hours prior to your rental. Cancellations made prior to 48 hours will receive a full refund minus a $5 processing fee. Cancellations made after 48 hours but prior to 24 hours will forfeit the 15% deposit. Same-day cancellations (less than 24 hours notice) and “no-shows” will be charged the rental rate plus sales tax. Unfortunately, we are not able to refund guests for every illness, family emergency, death in the family, and unexpected crisis that may occur. To protect against these situations, travel insurance is highly recommended. The cancellation policy will be waived if the rental is cancelled by management due to inclement weather at the time of departure (see weather policy below).